What to consider when choosing a landscaper for your project
Landscaping is one of the most rewarding investments you can make in your property. Whether you're planning a complete outdoor transformation or simply refining key areas like your deck, paving or gardens, the right landscaper can bring your vision to life - and ensure it lasts well into the future. It can make all the difference between a project that simply“ gets done” and one that truly transforms your outdoor space. At its best, great landscaping doesn’t just change a landscape - it can also improve how you live in and enjoy your home.
But how do you choose the right team for the job?
Not all landscapers are created equal
At first glance, many landscaping companies might look similar- quoting on the same plans, offering similar services, even using the same materials. But as with most things, the difference often lies in the details: how the work is carried out, how challenges are solved on site, and how the overall process is managed from start to finish. It should be an enjoyable process for you, not stressful!
A few things worth considering:
1. Experience counts
When you’ve been landscaping for years, you learn what makes a space not just look good, but function well over time. An experienced team knows how to get the foundations right, spot potential issues before they become problems, and bring practical ideas to the table that improve the outcome. Local knowledge, proven processes, and pride in workmanship all come together to create a landscape that lasts.
2. Clear communication & trust
Landscaping can be a big undertaking, and clear, honest communication makes all the difference. Look for a team that keeps you informed, listens to your ideas, and makes decisions with your long-term goals in mind. A project that runs smoothly is about more than just technical skill - it’s about trust and collaboration too. Look for a landscaper who has a portfolio of successful projects and happy clients.
3. Workmanship and materials
You don’t always see what’s beneath the surface - literally. Whether it’s the base preparation under paving, the strength of timber structures, or the quality of finishes, good landscapers work with a “build it once, build it properly” mindset. It’s these details that influence how your landscape performs over time. A company who takes shortcuts, will often have the cheapest quote.
4. Consistency on site
Some landscaping companies rely heavily on casual labour or rotate different crews through each project. Others have stable, experienced teams who see the job through from start to finish. It’s worth asking: Will the team stay on-site once the job begins? Some landscapers move between multiple jobs, which can delay progress and add frustration. A team that commits to one project at a time means consistency, clear communication, and a faster, smoother experience for you.
5. Ongoing care
Landscaping doesn’t stop when the last plant goes in. Gardens grow, seasons change, and maintenance matters. Having access to ongoing support - whether that’s seasonal tidy-ups or a regular maintenance plan - can help protect your investment and keep everything looking as good as it did on handover day. A landscaping company that offers a one-stop shop will save you time and money in the long run.
It's about more than just the quote
Of course, pricing plays a role. But choosing a landscaper based on price alone can be risky—especially when important elements get left out of the scope or done to a lesser standard. A slightly higher up front investment can often mean better workmanship, more durable results, and fewer issues later, meaning an overall more enjoyable journey to your long-awaited outdoor transformation.
Sometimes the best landscaping teams come with a waitlist - but that’s not a bad thing. Just like you'd happily wait for a table at your favourite restaurant, waiting for a reputable landscaper often signals demand, trust, and quality. If a landscaper can start immediately, it’s worth asking why.
The best value often comes from a team who:
- Understands your goals and budget
- Has clear, open, honest communication through the entire process
- Offers practical advice and forward-thinking ideas
- Delivers quality work with minimal fuss
- Respects your home and time
- Has a strong reputation and proven track record
Ultimately, it’s not just about getting the job done. It’s about working with people who care about the outcome as much as you do.
Some important questions to ask:
- What’s included - & what’s not? Does the quote just offer a lump sum or is each aspect of the project clearly itemised, so you know exactly where your money is going? Can you complete your project in stages?
- Are high-quality materials being used? You value quality – so should your landscaper. Your project isn’t finished until your section is clean and tidy and you’re happy with the result.
- How experienced is the team on site? Are they Registered Master Landscapers, who adhere to the highest professional standards? Will there be continuity of who will be at your home each day, will they respect your property and clean up after themselves?
- Do they have ongoing support? What workmanship guarantee is offered? Will there be ongoing garden maintenance available to maintain your beautiful new area?
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Thinking about your next project?
Take the time to choose a landscaper who’ll deliver on more than just the basics - and create something you’ll be proud of for years to come.
Let’s talk. Book an on-site consultation with us today (Or just call for a chat) and take the first step toward a landscape that’s not just done—but done right.
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"They have the big picture in mind and are very knowledgeable"
We've loved working with Groundcover, they have the big picture in mind and are very knowledgeable. They are currently helping us develop beautiful gardens that can be enjoyed for generations to come. - Sarai Clausen